Return Policy

At [Bourt], we strive to provide high-quality products, including Neck Bands, Speakers, Ear Buds, Data Cables, Chargers, Car Chargers, Wired Earphones, and Smart Watches. If you are not fully satisfied with your purchase, we offer a hassle-free return policy to ensure customer satisfaction.

Eligibility for Returns

You may return your purchased item under the following conditions:

• The product must be unused, undamaged, and in its original packaging.
• Returns must be initiated within [7] days from the date of delivery.
• The product must include all accessories, user manuals, warranty cards, and original invoice.

Non-Returnable Items

We do not accept returns for:

• Products that show signs of physical damage, water damage, or improper handling.
• Opened or used Data Cables, Chargers, Car Chargers, and Wired Earphones due to hygiene and safety reasons.
• Items purchased on special discounts or promotional sales (unless defective).

Return Process

1. Initiate a Return: Contact our customer support at [info@bourt.in] with your order details.
2. Approval & Pickup: After verification, we will schedule a pickup or provide return shipping instructions.
3. Inspection & Refund: Once we receive the product, our team will inspect it. If approved, refunds will be processed within [6] business days.

Replacement & Exchange Policy

• If you receive a damaged, defective, or incorrect item, we offer a free replacement.
• Exchanges are allowed for Neck Bands, Smart Watches, and Speakers in case of defects or technical issues.

Refund Method

• Refunds will be credited back to the original payment method within [3] days.
• In the case of Cash on Delivery (COD) orders, refunds will be issued via bank transfer or store credit.

For further assistance, please contact our support team at [info@bourt.in].